Refund policy

Return & Refund Policy – [Zenvy]

1. Return Eligibility

To be eligible for a return:

• Item must be unused and in original condition
• Must be in original packaging
• Proof of purchase is required

2. Return Timeframe

Returns must be requested within [4 days] of delivery.

3. Refund Process

Once your return is received and inspected:

• Refunds are processed within [7 days]
• Refunds will be issued to the original payment method

4. Exchanges

We offer exchanges for defective or damaged items only.

5. Damaged or Defective Items

If you receive a damaged product:

• Contact us immediately at [Zenvy006@gmail.com]
• Provide photos/videos as proof

6. Non-Returnable Items

Certain items may not be eligible for return, including:

• Used products
• Clearance or final sale items

7. Return Shipping Costs

• Customers may be responsible for return shipping costs unless the item is defective or incorrect.